Sales Processing Center contains lots of information, but a lot of it is filled in by the application. Account managers have to document briefly, whom they interact with and what the interaction results are.
When the account managers are looking for customers for products or services they sell, the process starts with the Reporting Center. Using the Reporting Center, an account manager can assemble qualitatively and quantitatively suitable set of prospective customers (suspects). Thereafter, the application creates the relevant entries in the Sales Processing Center.